Reference

biglotre Privacy Policy For Your Account

The biglotre Privacy Policy explains what we collect when you open an account, use the mobile lobby, or connect DANA, OVO, GoPay and QRIS.

Account dataWallet recordsCookie choicesSecurity steps
biglotre biglotre Privacy Policy For Your Account
HELP WITH PRIVACY

Get Policy Help Before Account Access

A clear support route helps when you want to ask about stored data, a cookie choice or an account record linked to a wallet. We can direct your request to the right privacy handling path, while account access remains subject to verification and local law. Keep your registered phone details available, but do not send a password or one-time code in a support message.

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Privacy questions

Use our account support channel to ask which data category relates to your request, including profile details, sign-in events or payment references from DANA and QRIS.

Access requests

Tell us the registered phone number and the specific record you want checked. We may ask for an account step to confirm that the request comes from you.

Wallet records

For an OVO, GoPay, bank transfer or virtual account query, include the receipt reference and date, while keeping full wallet credentials private.

DATA HANDLING

What We Do With Your Policy Data

Privacy choices matter most when they match the actual account journey. We use the details needed to create access, check security events, connect a payment reference and respond to a request.

Account details

We use information such as your registered phone number and submitted account details to create access, confirm changes and help protect the route from login to the lobby.

Payment references

DANA, OVO, GoPay and QRIS may provide transaction references or status details. Bank transfer and virtual account records help us match a request without asking for your wallet password.

Device signals

A phone, tablet or desktop can send technical signals such as browser type, session time and security events. These signals help us identify unusual account access.

Cookies

Cookies may remember sign-in preferences, language choices or session settings. You can manage cookie controls through your browser, though changing them may affect account access.

Retention

We keep records for as long as needed for the stated account, security, payment and support purposes, or to meet applicable legal duties before secure removal.

Changes and contact

If your details change or you want a copy, correction or clarification, contact us through the support route. We may verify your identity before changing or releasing records.

Privacy Policy Answers For biglotre

These Privacy Policy answers cover the questions we expect before an Indonesian account is opened or accessed. If your situation involves a particular payment reference, device or account request, contact us with only the details needed to locate it.

It covers account details, verification, device signals, cookies, support messages and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

We use your registered phone number for account access, verification and support matching. Keep it current, and never place a password or one-time code inside a support request.

The policy can cover transaction references, status and matching details for DANA or QRIS. It is not a request for your wallet password, card secret or private security code.

Contact our support channel and state whether you want access, correction or clarification. Include your registered phone number and enough detail to locate the account; identity checks may apply.

Cookies can retain session preferences, language choices and security-related settings when you use a phone, tablet or desktop. Browser controls let you change cookie choices, subject to access effects.

We retain account, payment and support records for the period needed for stated purposes, security checks or applicable legal duties, then remove or secure them under our handling process.

Yes. Use our support route to ask about collection, cookies, wallet references or access requests before opening an account. Eligibility and access depend on local law.